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StudySection gives you an opportunity to achieve Business Process Outsourcing (BPO) Certification through the Free Online BPO Certification Exam (Foundation) and get a hard copy of the certificate. The objective of this online certification exam is to assess your understanding of the basic concepts of BPO including BPO Models and the advantages and disadvantages of BPO management.

The three factors for the success of a BPO operation are to manage, measure, and improve the performance of the business. The term BPO refers to Business Process Outsourcing and business refers to any organization that delivers some services to consumers or end-users. In other words, it's the contracting of non-primary business activities and functions to a third-party provider. BPO services also include payroll, human resources (HR), accounting, and customer/call center relations. BPO is also known as the Information Technology Enabled Services (ITES). Business Process Outsourcing helps speed up the business process and efficiency. The organization is not required to invest in unrelated business strategy assets, facilitating a shift in focus to specific competencies.

The Business Process Outsourcing (BPO) Free Online Certification Exam (Foundation) from StudySection is in the format of multiple-choice questions from the basic concepts of this subject. There might be some questions that have more than one right answer, and for your answer to be considered correct, you must select all the correct options. Successfully passing this certification exam from StudySection will make you eligible to get an e-Certificate, and you can also get a certificate in a hard copy format after paying a nominal fee. A certification badge is also provided that you can display on your social media accounts like LinkedIn, Facebook, and others to reflect your expertise. The online Business Process Outsourcing (BPO) Certification (Foundation) from StudySection will make your career profile more appealing, hence increasing your chances of landing a good job.

Topics to be covered in Business Process Outsourcing Free Online Certification Exam are the following:

  • Introduction to Business Process Outsourcing
  • Move towards Globalization
  • BPO Models
  • Offshoring
  • English Language
  • Mathematical Ability

This is a Premium Exam (limited free attempts). Get Admission for unlimited attempts.

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Test Time - 20 Minutes

Total Questions - 30

Passing Score - 50%

Note - This test has to be completed in a single session. A question may have multiple correct options. You have to mark all the correct options for your answer to be considered correct. You will see checkboxes instead of the radio buttons for the options in case a question has multiple correct options.
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