Business Process Outsourcing (BPO) Certification Exam - Foundation

This exam is free Study Material

Test your expertise of Business Process Outsourcing (BPO) with Free Online Certification Exam (Foundation) offered by StudySection. Business Process Outsourcing Free Online Certification Exam (Foundation) from StudySection is best suitable for the beginners who want to start or continue their career in BPO with little to intermediate knowledge and having some basic understanding of Business Process Outsourcing. This certification exam from StudySection is recognised worldwide and it is one of the best options for certification among other available options these days. Interested candidates can take this exam with the comfort of their workplace or home without interrupting the work schedule or daily routine.

The three factors for the success of a BPO operation are to manage, measure and improve the performance of the business. The term BPO refers to Business Process Outsourcing and business refers to any organisation that delivers some services to consumers or end-users. In other words, its the contracting of non- primary business activities and functions to a third-party provider. BPO services also include payroll, human resources (HR), accounting and customer/call centre relations. BPO is also knowns as the Information Technology Enabled Services (ITES). Business Process Outsourcing helps speed up the business process and efficiency. Organisation is not required to invest in unrelated business strategy assets, facilitating a shift in focus to specific competencies.

Business Process Outsourcing Free Online Certification Exam (Foundation) from StudySection consists of a number of multiple-choice type questions which are based on the basic fundamentals of BPO. After passing this exam from StudySection, you will become eligible to get an e Certificate and a certification badge which can be used to reflect your expertise on your social media profiles. BPO Certification from StudySection will make you advantageous among other non-certified candidates competing with you for the same job profile making you proficient and will help you get more salary compared to others.

Topics to be covered in Business Process Outsourcing Free Online Certification Exam are following:

Note : A Badge will also be issued on the Successful Completion of this Exam.

  • BPO Concepts
  • Models of B.P.O
  • Advantages of BPO
  • English Language
  • Mathematical Ability

Test Time - 20 Minutes

Total Questions - 20

Minimum correct answers required to pass the test - 12

Note - This test has to be completed in a single session. A question may have multiple correct options. You have to mark all the correct options for your answer to be considered correct. You will see checkboxes instead of the radio buttons for the options in case a question has multiple correct options.

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