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StudySection launches Business Process Outsourcing (BPO) Online Certification Exam (Advanced) for the candidates who want to test and justify their expertise and skills of BPO. This certification exam is best suitable for professionals who have in-depth knowledge and advanced understanding of Business Process Outsourcing with working experience in this field of expertise. Business Process Outsourcing Online Certification Exam (Advanced) from StudySection can be opted with a comfort and ease of your home and workplace without disturbing the daily routine. This Online Certification from StudySection is recognized worldwide and it is one of the best options available to get online certification among other certifications available nowadays.

The three factors for the success of a BPO operation are to manage, measure, and improve the performance of the business. The term BPO refers to Business Process Outsourcing and business refers to any organization that delivers some services to consumers or end-users. In other words, it is the contracting of non- primary business activities and functions to a third-party provider. BPO services also include payroll, human resources (HR), accounting, and customer/call centre relations. BPO is also known as Information Technology Enabled Services (ITES). Business Process Outsourcing helps to speed up the business process and efficiency. The organization is not required to invest in unrelated business strategy assets, facilitating a shift in focus to specific competencies.

Business Process Outsourcing Online Certification Exam (Advanced) from StudySection will be in the form of several multiple-choice type questions based on intermediate to advanced level of BPO. Some questions may have two or more correct answers and in order to make your answers right, you have to select all the right choices. Passing this certification exam from StudySection will make you eligible to get a consolidated e Certificate and a certification badge which will reflect your expertise in this field. Business Process Outsourcing Online Certification from StudySection will give you the advantage over non-certified candidates in getting the job offer more easily and much higher salary among others.

Topics to be covered in the Business Process Outsourcing Online Certification Exam are the following:

  • Introduction to Business Process Outsourcing
  • BPO Models
  • Move towards Globalization
  • Offshoring
  • Call Centre Technology and Techniques
  • English Language
  • Mathematical Basics

This is a Premium Exam (limited free attempts). Get Admission for unlimited attempts.

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Test Time - 25 Minutes

Total Questions - 30

Passing Score - 67%

Note - This test has to be completed in a single session. A question may have multiple correct options. You have to mark all the correct options for your answer to be considered correct. You will see checkboxes instead of the radio buttons for the options in case a question has multiple correct options.
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